More about

The stylish, touch screen feedback collecting Smileys are the easiest and most effective way to discover the reason behind your customers’ dissatisfactionFollow up selection and open feedback options help you find out exactly what elements of your service are causing dissatisfaction so you can make improvements, immediately.

Full compatibility

Seamless functionality with the Smiley Terminal and Smiley Touch

Open feedback

Get deeper insights into service performance

No IT support needed

Placed on your webpage via a simple script, and updates are free and automatic

Engaging user experience

Sleek, seamless interface guides the user through the feedback experience smoothly

Included Features
Misuse Protection

A built-in custom setting that filters out excessive button presses to ensure the accuracy of your data.

Web & Email Reports

Role, Location, and time-based result summaries sent to your email.

HappyOrNot API

Get deeper insights into service performanceIntegrate your HappyOrNot results into your company’s own dashboard.

Add-ons
Branding Pack

Fit the terminal to your brand with one of our available branding packs.

Branding Pack

Fit the terminal to your brand with one of our available branding packs.

Included Features
Weight (assembled)

9,0kg (19.8lbs)

Dimensions (assembled)

Depth: 340mm
Width: 340mm
Height: 1300mm